Allworx Allworx - Manual (Page 38)

Allworx Interact and Interact Professional Version 1.1
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www.allworx.com
Revised: 8/4/14
9.2 Filters
Each filter button acts as a toggle button, turning on and off independently of the other filter
buttons – adding or removing the contact entries to the list. The filter is still active after closing
and reopening the Allworx Interact Professional application.
9.3 Favorite Contacts
To designate or remove a contact as a favorite, click on the star icon or right-click the Contact
listing and select Favorite from the drop-down list. A blue star displays or hides in the listing,
respectively.
9.4 View Adjustment
The view adjustment icon enables altering the contact listings size and a single-row to multi-
column view seen in the window. The contact listing in the condensed view is a single-line entry
with the username, directory contact icon, and the favorite status icon. The Allworx contact
standard view has two lines of information, which also includes the contact number, and the
Microsoft Outlook contact has three lines of information, which also includes the company
name, if available.
9.5 User Status
The Interact Professional application uses contact listing color-coding for BLF status
information, a directory contact indicator, and icons to indicate presence status. All
non-Directory contacts and the Directory contact entries having an “In Office” presence do not
display a presence icon, all other presences use icons to indicate the presence. See “Icons” on
page 9 for further information.
Filter Description
Favorites Display only Favorite contacts from selected filters.
Directory Display the Allworx directory contacts.
System Display the Allworx Call Monitor, Call Queue, Auto Attendant, and System Paging Zones.
Personal Display the Outlook contacts.
Color Description Color Description
Normal (Black) Handset is idle. Red (flashing) Handset is ringing.
Red (solid) Handset is on an active call. Amber Do Not Disturb