Sensaphone 400 - Manual (Page 113)

Appendix B: Troubleshooting
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appendIx b: troubleshootIng
In the event that a problem is encountered, this section will assist you in
determining the cause, so you can return the unit to its usual monitoring
routine with minimal interruption.
Most problems with the Model 400 are easy to identify and quickly cor-
rected, and are found under the following general headings:
• Error Messages
• Communications/dial-out functions
• Temperature monitoring
• Sound level monitoring
• Other monitoring functions
If you have tried the solutions outlined in this section and are not satisfied
with the results, call Sensaphone Technical Support at 877-373-2700, or fol-
low the guidelines for shipping the Model 400 to Sensaphone for repair (see
Appendix F).
error meSSageS
Problem Cause Solution
The unit says “Error 1.” An invalid value has
been entered or too much
time has passed without
entering a value. Only enter values within the
allowed programming range,
and make programming
changes in a timely fashion.
The unit says “Error 2.” Programming changes
were attempted without
unlocking the keypad. Unlock the keypad, then make
programming changes.