Dirty or spotted printouts, Check the settings for the printer driver, Opening the maintenance cover during printing – Rockwell Automation 1492-PRINT110_PRINT220 ClearMark Printer User Manual User Manual
Page 73: Opening the ink tank cover during printing
Rockwell Automation Publication 1492-UM008A-EN-P - June 2010
8-3
Troubleshooting Chapter 8
Ink cartridges should only be used before the expiration date.
• Is the print quality setting correct?
Using the ClearTools software, make sure that the printer driver is set
correctly to either Standard or Quality (See page 4 - 3).
Dirty or spotted printouts
If the printed marking surface is dirty or spotted, focus on the following:
• Have you touched the unprinted marker card?
Avoid touching the unprinted marking surface before the printing
process.
• Are the marker cards aligned correctly?
Verify the alignment of the inserted marker cards.
• Is an original ink cartridge being used?
If you do not use an original ink cartridge, or if you are using a refilled
cartridge, the print quality can worsen and functional problems can
result. Only use original ink cartridges, as the ink is specially formulated
to fuse with the marker cards.
Check the settings for the printer driver
If a problem occurs with regard to the printer status, use ClearTools to check the
printer driver (please refer to ClearTools User Manual).
Opening the Maintenance Cover During Printing
Printing will be aborted if the maintenance cover is opened when the printer is
printing. After the cover is closed printing will resume briefly and then be
aborted. The card will be fed forward, but remains in the device. A transport
error will be signalized via the display (blue LED will light up). Switch off the
device then switch it on again. The card caught in the device will be transported
out of the device.
Opening the Ink Tank Cover During Printing
Printing will be aborted if the ink tank cover is opened when the printer is
printing. After the cover is closed printing will resume briefly and then will be
aborted. The card will be fed forward, but remains in the device. A transport
error will be signalized via the display (blue LED will light up). The ink tank
status indicators will change to empty. The printer will automatically re-initialize
the ink tank system (takes up to 2 minutes).