AJA KUMO CP - Manual (Page 41)

KUMO v3.1 www.aja.com 41
Verify the new software is running by bringing up the KUMO web page again. Check the
Firmware page for the current version number. The restart and refresh cycle may take a
couple minutes. If for some rare reason it didn't update, you can then run through the
update steps again.
NOTE: On some browsers, the Retry page may appear even though the software upgrade was
successful. If this occurs, before clicking on retry, refresh the web page and check the version
number. If the new version number appears at the top of the page, the software upgrade was
successful. If the old version appears, click Retry.
If there is a power outage or glitch during the software download, the KUMO will boot
the older software version and the upgrade process can then be re-started by the user.
This happens because the KUMO has been designed with a safety feature where an
internal “safe” copy of the previous software is retained in the event the updating process
fails.
Safeboot Reset
If your KUMO software becomes corrupted to the point of freezing the device, you can
always reset to the initial factory-installed safeboot firmware image by following these
steps:
1. Power down the KUMO
2. Press and hold the reset button by inserting a paper clip or other device in the reset
slot on the back of KUMO
3. Apply power to the router and after a moment release the reset.
NOTE: A Safeboot Reset is also available for the KUMO CP, see “Shift/Reset Buttons” on page 45 .
Figure 36. KUMO Rear Panel and Reset Slot
KUMO Alarms
Kumo reports alarms on the router front panel by lighting an Alarm LED and in the web
browser UI by illuminating the border of the Alarms tab (see below). Alarms include:
• Power Supply – displays error condition if a redundant power supply is off-line
• Reference – displays error condition if no valid video reference signal is found
• Over Temperature – displays error if KUMO exceeds normal operating temperature