When the problem is not resolved, Other troubleshooting, Customer support – Sindoh M611 User Manual
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Maintenance and Troubleshoot
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11. When the Problem Is Not Resolved
If you cannot resolve the problem with instructions in this manual, contact one of our dealers.
Other Troubleshooting
Trouble 1: How can I get the printer driver or utility updates?
Troubleshooting: Visit our website (www.sindoh.com) and download them.
Trouble 2: The scanner driver is not visible from Window 2008 Server.
Troubleshooting: Go to “Server Administrator Function Add Function Desktop Experience”
Customer Support
Explain the problem, message on the LCD and steps taken to solve the problem. Also, you should be aware of
the model and serial number.
Caution
- If you sense unusual sound, smell or smoke from the device, unplug the power cord immediately
and contact one of our dealers. Do not disassemble or repair the device by yourself.
- The problem caused by unauthorized repair, remodel or consumables may not be covered by the
warranty.