I cannot play a cd-rom disc, My software program "locks up" or crashes, My speakers have no sound – Sony PCV-230 User Manual

Page 121

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Troubleshooting

I

cannot play a CD-ROM disc

□ Make sure you place the disc in the tray with the label side facing up.
□ Make sure the CD-ROM software is installed according to the

program’s instructions.

When 1 double-click an application icon, a message such as "You must insert
the application CD into your CD-ROM drive" appears and the software does

not start

□ Some titles require specific files that are located on the application’s

CD-ROM disc. Insert the disc and try starting the program again.

□ Check to make sure you inserted the CD-ROM disc with the label

side facing up.

My software program "locks up" or crashes

□ Contact the software publisher or designated provider for technical

support. See the About Your Sony PC guide for a complete list of

phone numbers.

My speakers have no sound

□ Check that the speakers are plugged into the

PHONES

connector. See

“Connecting the Sony Multimedia Computer Display” on page 7 or

.“Corinecting a Display, Speakers, and a Microphone” on page 8 for

details.

□ If the speakers have a mute button, make sure it is off.
□ If the speakers are powered by batteries, check that the batteries are

inserted properly and that they are charged.

□ If the speakers use an external power source, make sure that the

power cord is plugged into a grounded wall outlet or power strip.

□ If the speakers have their own volume control, check the volume

level.

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