Smart Power Systems ER Series - Manual (Page 52)

Smart Power
®
Systems
A. C. MODULAR GENERATOR SYSTEM
Page 51 of 52
Manufacturers Limited Warranty
Smart Power
®
Systems Hydraulic Generator
Coverage period
Provided such goods are operated and maintained in accordance with SPS’s
written instructions, SPS warrants the hydraulic generators manufactured or
supplied by it will be free from defects in material and workmanship for a period
of five (5) years or one thousand (1,000) hours, whichever comes first, from the
date of delivery to the first purchaser. In the case of generators used for rental or
demonstration purposes, this warranty coverage period begins on the date the
generator is first used for such rental or demonstration purposes. This warranty
is extended to all subsequent owners of the generator during the coverage period.
Repair or replacement parts are warranted for ninety (90) days from date of purchase,
excluding labor and travel expenses. Any part repaired or replaced during the warranty
period assumes the remainder of the warranty or ninety (90) days, whichever is greater.
Smart Power
®
Systems responsibilities
SPS’s obligation under the terms of this warranty is limited to the repair or replacement, at
its option, of the generator or parts of the generator that do not conform to this warranty.
SPS will pay parts costs and reasonable labor expenses (up to the maximum time of two
(2) hours @ $65/hour) associated with the removal, repair and reinstallation of the
generator into the customer’s equipment. For the first two (2) years of coverage, SPS will
pay travel time up to two and one-half (2.5) hours @ $65/hour and mileage cost up to one
hundred (100) miles @ $0.25/mile, if such work is done by an SPS distributor or other
service representative designated by SPS.
Owner’s responsibilities
The owner is obligated to operate and maintain the generator in accordance with the
recommendations published by SPS in the owners manual. The owner is responsible for
the costs associated with such maintenance and any adjustments that may be required.
All claims must be brought to the attention of SPS or an authorized distributor or its
designated service representative within a reasonable time, within fifteen (15) days after
discovery that the generator fails to meet this warranty.
The owner is responsible for payment of any of the following expenses that might be
incurred as a result of a failure under the terms of this warranty:
1.
Rental equipment used to replace the equipment being repaired.
2. Telephone or other communication expenses.
3. Living and travel expenses of the person making the repair (other than those
outlined above).
4. The premium costs for overtime labor requested by the owner.