Panasonic KXFLM600NZ - Manual (Page 112)

When a function does not work, check here
before requesting heip ■■ — - ■ ---------
Operations
Problems with fax machine
General
Problem Cause & Remedy
1 cannot make and receive calls. •The power cord or telephone line cord is not connected. Check the
connections (p. 28).
1 cannot make calls.
(KX-FLM600AL only) •The dialing mode setting is wrong. Change to “TONE" or “FUSE"
(P- 36).
The unit does not work. • Disconnect the unit from the telephone line and connect the line to
a known working telephone. If the working telephone operates
properly, contact our service personnel to have the unit repaired.
If the working telephone does not operate properly, contact your
telephone company.
The unit does not ring. •The ringer volume is set to off. Adjust it to a suitable level (p. 33).
The other party complains they only
hear a fax tone and cannot talk.
•The FAX ONLY mode is set. Tell them the number is only used for
faxes or change to another mode (p. 56, 57).
The [REDIAL/PAUSEl button does
not function properly.
• If this button is pressed during dialing, a pause will be inserted. If
pressed immediately after a dial tone is obtained, the last number
dialed will be redialed.
The receive mode does not function
as explained on pages 56 and 57. •The Distinctive ring pattern feature is set (p. 70).
•The TE17FAX mode is set (p. 66-69).
During programming, 1 cannot enter
the code or ID number.
•All or part of the numbers are the same. Change the number
(p. 60, 65).
Fax - sending
Problem Cause & Remedy
1 cannot send documents. •The telephone line cord is connected to the EXT jack on the unit.
Connect to the LINE jack (p. 28).
•The other party’s fax machine is busy or has run out of paper. Try
again.
•The other party’s machine is not a facsimile. Check with the other
party.
•The other party’s fax machine rings too many times. Send the fax
manually - dial the number, confirm the fax tone, then press
(START/SET/COPYl.
The other party complains that
letters on their received documents
are distorted.
• If your line has special telephone services such as call waiting, the
service may have been activated during fax transmission. Connect
the unit to a line that does not have these services.
•The extension telephone on the same line is off the hook. Hang up
the extension telephone and try again.
The other party complains that white
lines or black lines appear on their
received documents. •The white roller is dirty. Clean it (p. 122).
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