Juniper Systems Allegro MX User Guide - Manual (Page 76)

76
Field PC Owner’s Manual
This chapter teaches you how to return and prepare your
Field PC for repair. It also shows you where to find information
you need when making a call to a service center.
Repairing the Field PC
If the Field PC is in need of repair, call your service center for a
Return Materials Authorization number (RMA).
Important: Do not attempt to service the device yourself. This
action voids the warranty.
Preparing for a Service Center Call
When you contact a service center, you are asked to identify
your device. Your device serial number and other identification
information can be found by following these steps:
1. Tap Start > Settings. The Settings window appears.
2. Tap the System tab.
3. Choose System Config. The System Configuration window
appears, listing the information you need for the service
center.
Note: The numbers in the above screen may not be the numbers
on your Field PC.