Cingular X-C 6250 Pro (300) User Manual

Page 135

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135

Appendix B. Troubleshooting

79-0030-001 11 January 2001

…Miscellaneous

The computer is locked up

If you’ve tried to resolve the problem other ways and your system still

doesn’t respond, you may need to restart your system as described

below.

To recover from a lock-up on your computer, press

CTRL+ALT+DEL

and then select the Shut Down button at the bottom of the

“Windows NT Security” dialogue box. When the “Shutdown

Computer” dialogue box appears, select “Shutdown and Restart” and

click OK.
If the computer does not restart, the keyboard may be locked up.

Reset the computer by holding down both mouse buttons for at least

10 seconds and then releasing the buttons.

The system date and time are incorrect

Reset the correct date and time by choosing the Date/Time icon from

the Control Panel and making the appropriate changes.

Holding down both mouse buttons for more than 10 seconds to

reset the computer doesn’t always work

Try resetting the computer again. If this doesn’t work, remove all

power, and allow the unit to remain idle for 10 minutes. After 10

minutes, connect external power and retry.

I can’t turn off the computer after booting from a PC Card

Do not use

FN+OFF

to suspend the computer if you have booted

from a PC Card rather than the internal hard disk. Instead, remove

the card and then press

CTRL+ALT+DEL

to restart the system.

CAUTION

Restarting your computer while you are running appli-

cations or while you are working in Windows may corrupt files or

data.

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