Cingular X-C 6250 Pro (300) User Manual

Page 139

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139

Appendix B. Troubleshooting

79-0030-001 11 January 2001

…Radio Modems

The radio program can’t regain network contact after the radio

detects a low battery even when the battery is recharged

The radio power must be cycled before the radio will resume contact

with the network.

From the Start Menu, select Shut Down, then select “Restart the

computer?” to regain the radio.

Radio application cannot find radio modem

Make sure the IRQ setting for COM4 is set correctly in the SCU.

Some applications assume this to be IRQ 3.
See Section 5, “Customizing Settings.”

The LED light is not on and there is not a PCMCIA icon in the

tasktray when I try to use WLAN.

If the LED light is not on and there is not a PCMICA icon in the

tasktray, then the card has not been restarted and your should perform

the following:
1 Perform a Shutdown/Shutdown. From the Start menu, select

Shutdown and selct Shutdown in the Shutdown window box. Wait

for 10 seconds after the unit completely shuts down, then press

FN+ON. When the unit has completely booted into Windows, verify

that the righmost LED is on and there is a PCMCIA icon in the task

tray. If this condition is still not true, then;

2 There may be a problem with the X-C 6250 Pro (300) hardware or

software requiring that the unit be returned for service. Contact your

local help desk or IT department for further assistance.

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