17 troubleshooting guide, Fault possible cause solution – TechniSat TechniCorder ISIO STC User Manual

Page 54

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54

17 Troubleshooting guide

Fault

Possible cause

Solution

Remote control does not

work

Incorrect remote control

code has been set

Set the correct remote con-

trol code

(see section 8.2.5)

Batteries are spent

Replace the batteries

(see section 3.5)

Various Channels not shown

in channel list

Incorrect channel list

selected

Select a different channel list

(see section 9.4.3.1)

There is sometimes inter-

ference with channels such

as DSF and Tele 5

Interference from cordless

DECT telephones

Increase the distance bet-

ween the base station and

the receiver

Sound OK, no TV picture

Radio mode called up and

radio background image is

switched off

Check the setting

(see section 8.8.1 and 9.4.7)

Scart plug not connected

correctly

Connect Scart plug

correctly

Picture not fully visible

or distorted

Picture format not set

correctly

Check picture format

(see section 8.3.1)

Incorrect picture display/

zoom selected

Check picture display -

zoom in menu

(see section 8.3.2)
Check zoom setting

(see section 9.12)

No picture, no sound,

display not on

No mains voltage

Check mains adapter and

plug

No picture via HDMI

Configured HDMI resolution

not supported by TV

Adjust HDMI resolution

(see section 8.3.3)

for connect to correct device

via Scart cable if necessary

No sound via HDMI,

picture OK

Wrong HDMI sound format

selected

Check HDMI sound format

(see section 8.4.5)

No sound or wrong audio

playing

Dolby Digital active or wrong

audio language

selected

Check setting in menu

(see point 8.4.1 and 8.4.3)

Check Dolby Digital / langu-

age selection

(see section 9.7)

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