Xblue Networks X-25 User Manual

Page 28

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Call Forward

At default, all extensions are forwarded to voicemail. However, they can also use several other types of call
forwarding such as; busy, direct, do not disturb, follow me, call forking, and Remote (External). These can be
programmed using the web interface, which is easier, or by dialing the call forward code found on

page 43

.

Busy Call Forward

Busy call forward, forwards all incoming calls to the forwarded destination only when the extension is busy.
Extensions that are busy forwarded with not ring when a second call is presented to them. However, an
alert tone is heard indicating that a new tone is being routed to the forwarded destination.

Direct (Always) Call Forward

Direct call forward, forwards all incoming calls to the forwarded destination as soon as it is presented to the
extension. An alert tone is heard indicating that a new call is being routed to the forwarded destination.

Do Not Disturb Call Forward

Do not Disturb (DND) call forward, forwards all incoming calls to the forwarded destination when a call it is
presented to an extension in DND. An alert tone is heard indicating that a new call is being routed to the
forwarded destination.

Follow me Forward

The follow me forward feature allows internal extension user to forward their extensions to a new
destination This is especially helpful when waiting for an important telephone call but must go to another
location, such as an impromptu meeting. An alert tone is heard indicating that a new call is being routed to
the forwarded destination.

Call Forking Call Forward

Call forking is used to ring two destinations simultaneously. This feature will work for two extensions
numbers, without a SIP Trunk, but with a SIP Trunk, you can ring an external number such as a cellular or
home telephone. In addition, you may enter a second number in case the fi rst number is busy.

Remote (External) Call Forward

Remote (External) call forward allows extension users to forward their incoming calls to a remote
destination such as a cellular or home telephone number. The extension user can change their forwarded
destination from their extension.

Call Operator

The system supports both a primary and secondary (alternate) operator which can be accessed from any SIP
telephone endpoint or the analog port by dialing “0”. Any extension, SIP telephone endpoint or FXS (analog
telephone port) can be assigned as the primary and secondary operator. The operator extensions are defi ned
in the Numbering Plan.

Call Park

Call park, often called “Orbit”, is a way of placing a call on hold, where anyone within the system can access
that call by dialing the call pickup code. The park location is defi ned in the numbering plan (the default call part
locations are 731, 732, 733 and 734.

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