Xblue Networks X-25 - Manual (Page 37)

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UCD Reroute
All UCD groups have the ability to reroute unanswered calls to an automated attendant menu greeting, voice
mailbox, or physical or virtual extension. If required, a mailbox can be programmed as an announcement
only, which will play a message and then disconnect the call.
Virtual Extension (Phantom)
There are sixteen (16) special virtual extensions, which are actually a mailbox and not an extension, are used
for personnel that need a presence but not a physical telephone, such as outside salesmen. In addition, these
mailboxes may be used for a group of individuals such as an inside sales group.
Voicemail
The system has an integrated automated attendant and voicemail system with 32 hours of message storage.
Each authenticated extension, plus any virtual extensions have access to a password protected voice mailbox.
For extensions that should or would not use a voice mailbox, it can be disabled. In addition, the administrator
can program each voice mailbox to have e-mail delivery of a voicemail message. After a message is
successfully sent to an email address the mailbox can be programmed to save the message as new, save it as
old, or delete the message completely.
Wizard (Setup)
To assist in the installation of the of your new system, you may use the Wizard Setup. This will guide the
administrator through confi guration of the WAN, LAN, Wireless and Time settings.