Faqs – CIRCUTOR CIReQ User Manual

Page 30

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CIR-eQ User’s Manual

9.- FAQS

Can I start recording when the phases LEDs start flashing?

When LEDs start to flash, we recommend checking the installation to make sure that

there are no connection faults. If the LEDs continue to flash after you have checked

the connections, you can start the recording since this is probably due to a Ka or Kd

higher than 50%

Can I start recording when the REC LED is flashing?

Is unable to start the record if the REC LED is blinking because indicates a writing SD

card error, because of these possible causes.

o No memory card inserted in the unit's SD card slot.

o The memory card inserted does not have the correct format or data can not be

written. (for example, if the card is write protected or it has a FAT32 format; please

change the format of the memory card to

FAT16).

Why has the EVQ file been deleted from the root directory of the memory card?

The EVQ file can be deleted from the memory card's root directory for the following

reasons:

o The user has powered CIR-eQ without inserting the SD memory card in the unit.

This loads the “Default” file with the specific setup. When you insert the memory

card, the analyzer detects the new setup file. This is interpreted as a modification

of the setup and the unit proceeds with the process explained in point 1.

Why is the recording period different from the period you have configured?

If the analyzer does not find the setup file from the root directory of the SD card, it is

self-configured with the “Default” file, which has a 10 minute registration period.

What happens when the user enters an incorrect serial number when generating the

setup file with the PC application?

If you have created a setup file with the wrong name, i.e., the analyzer's serial

number entered is incorrect, the analyzer will not use it as the unit's serial and it will

configure itself with the “Default” file.

Can I send the EVQ files recorded by CIR-eQ to the Web?

It is not possible to send EVQ data to the Web. Only send the STD because they are

standard format that supports the application. For this reason we recommend using

Power Vision + software for the study of the recorded CIR-eQ data as it can open the

STD and EVQ files.

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