Proceed PAV - Manual (Page 7)

7
Maximizing the Value
of Your Purchase
Congratulations on choosing a superb product. Your Proceed PAV is designed
to give you many years of outstanding performance, and we are confident you
will be happy with it.
We value our relationship with our customers, and often are in a position to
help you enjoy your home entertainment system even more—if we have some
way of contacting you.
Send in that warranty card! Sending in your warranty card registers your product with us so that warranty
service in the U.S. and Canada (see the warranty policy on page 75) can be
obtained easily and quickly even if you have lost your original sales slip. (And
how many of us are organized enough to retain all those sales slips?) Moreover,
sending in the card automatically extends the warranty from 90 days to five
years, at no cost to you. Please send it in soon, before you forget.
But there are even more benefits to sending in your registration card, includ-
ing services for people outside the U.S. and Canada.
✓ software update notices
✓ performance upgrade notices
✓ free subscription to Madrigal’s QuarterNotes newsletter
We have occasionally offered software updates to our products that provide new
features and control options (for example, to facilitate their inclusion in custom
installations, or that automate customer preferences to greater degrees than previ-
ous software versions). These updates are generally a matter of changing out a
socketed EPROM. If they include features you would like to have, you can get
them—if you know about them.
We also try to offer performance upgrades and/or conversions to make upgrading
within a family of products as cost-effective as possible for our customers. For
example, people who already owned the Proceed DAP digital processor when
the HDCD process became available were able to upgrade their unit to HDCD™
for an extremely nominal price. While not all upgrades can be inexpensive, they
all represent excellent values—if you know about them.
One of the best ways we have of communicating with the large number of cus-
tomers we have around the world is through our company newsletter,
QuarterNotes. This newsletter contains information on industry developments,
new products, software updates and upgrades, as well as general interest articles
on recommended music and movies, and occasional profiles of customers and
industry personalities. QuarterNotes is a service we provide to help keep open
our lines of communication with our customers, and it is free—if we know
where to send them.
So please, take a few minutes to fill out the warranty
registration card, and drop it in the mail.