Top Global MB5000K - Manual (Page 65)

Top Global USA. ----MB5000 User Guide
4 Troubleshooting
4.1 Overview
„ Introduction
„ Reset to Factory Default procedure
„ Force Reload Procedure
„ Firmware Upgrade Procedure through Web
„ Common Problems and solutions
„ Frequently Asked Questions
„ LED Indication status
4.2 Introduction
This section helps you to locate problems related to MB5000 setup. The most common
installation problems are related to the IP address. For example, without the TFTP server
IP address, you will not be able to download firmware to MB5000.
IP address management is critical and we suggest you to create a chart to document and
validate the IP addresses of your system.
If the password is forgotten, you will need to reset the MB5000 to default values. The
Reset to Factory Default procedure resets the MB5000 configuration settings, but does
not change the current firmware. The Forced Reload procedure will erase the current
firmware and configurations, please use it with caution when you need to download new
software.
Reset to Factory Default Procedure
Use this procedure to reset the network configuration values, including the MB5000 IP
Address, Subnet Mask, and so on. The current MB5000 Software will not be erased. This
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