E-Tech STYLUS Pro WT7900 User Manual

Page 107

Advertising
background image

107

Solving Problems

|

107

The following table lists the error messages in alphabetical order and
includes an explanation and instructions for correcting the problem:

Message
(in alphabetical order)

Explanation

Response

CALL FOR SERVICE

An error has occurred.

The number 3000 indicates that
AC power has been
interrupted.

Note the error number, then turn the printer
off. Then check the power cord connection
at both ends and turn it back on. If the
message remains after restarting the printer
several times, contact Epson as described
on page 11.

CANNOT OPEN INK COVER

Something is obstructing the
indicated ink cover

Remove the obstruction and press the

button again.

CLEANING ERROR

AUTOMATIC HEAD
CLEANING FAILED

RETRY?

During automatic head
cleaning, the printer was
unable to clean the print head
after three cleaning cycles.

Press

to clear the error. Check and

clean the print head as described on
page 83. If cleaning doesn’t start, cancel
printing from the computer, then turn the
printer off and back on again.

CLEANING ERROR
NOT ENOUGH INK

CONTINUE CLEANING?

Not enough ink to finish head
cleaning, but enough for
printing.

Select Yes and replace the cartridge(s) to
continue cleaning; see page 88. After
cleaning is finished, you can re-use the low
ink cartridge.

CLEANING ERROR

NOT ENOUGH EMPTY
SPACE IN MAIN TANK

CONTINUE CLEANING?

Not enough space in the
maintenance tank to finish
head cleaning.

Select Yes and replace the maintenance
tank; see page 97.

COMMAND ERROR

CHECK DRIVER SETTINGS

You may be using the wrong
driver.

Damaged data was sent to the
printer or the data has an
incorrect command.

Press the

Pause/reset button button

to cancel the print job and reset the printer.
Make sure you installed the correct driver
for your printer.

CUTTER UNIT NEARING
END OF SERVICE LIFE.

RECOMMEND REPLACING
THE CUTTER UNIT

The paper cutter may be dull.

Replace the paper cutter; see page 94.

F/W INSTALL ERROR

UPDATE FAILED RESTART
THE PRINTER

Firmware update failed.

Restart the printer, then update the
firmware again; see page 43.

FRONT COVER OPEN

CLOSE FRONT COVER

Front cover is open.

Close the front cover.

Advertising