You cannot import images. [339, Formatted the memory card by mistake. [342, You cannot import images – Sony Cyber-shot RX10 III User Manual
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other device.
If you set [USB Power Supply] to [Off], the computer may be able to recognize this
product.
[339] Troubleshooting
Troubleshooting
Computers
You cannot import images.
Connect this product and your computer correctly making a USB connection.
When you shoot images with a memory card formatted by a computer, you may not be
able to import the images to a computer. Shoot using a memory card formatted by this
product.
[340] Troubleshooting
Troubleshooting
Computers
The image and sound are interrupted by noise when
viewing a movie on a computer.
You are playing back the movie directly from the memory card. Import the movie to your
computer using PlayMemories Home and play it back.
[341] Troubleshooting
Troubleshooting
Computers
Images exported from a computer cannot be viewed on
this product.
Use PlayMemories Home to copy images that are stored on a computer onto a memory
card inserted into this product and view them on this product.
[342] Troubleshooting
Troubleshooting
Memory cards
Formatted the memory card by mistake.