BenQ PhotoVue SW272U 27" 4K HDR Monitor - Manual (Page 9)

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• Ensure that the wall material and the standard wall mount bracket (purchased separately) are
stable enough to support the weight of the monitor.
• Turn off the monitor and the power before disconnecting the cables from the LCD monitor.
• Always unplug the product from the power outlet before cleaning. Clean the LCD monitor
surface with a lint-free, non-abrasive cloth. Avoid using any liquid, aerosol or glass
cleaners.
• (SW272 only) To clean the monitor screen, see Cleaning the LCD screen (SW272 only) on
page 11 for details.
• Slots and openings on the back or top of the cabinet are for ventilation. They must not be
blocked or covered. Your monitor should never be placed near or over a radiator or heat
sources, or in a built-in installation unless proper ventilation is provided.
• Do not place heavy loads on the monitor to avoid possible personal injury or damage to
the monitor.
• Consider keeping the box and packaging in storage for use in the future when you may
need to transport the monitor.
• Refer to the product label for information on power rating, manufacture date, and
identification markings.
Servicing
• Do not attempt to service this product yourself, as opening or removing covers may
expose you to dangerous voltages or other risks. If any of the above mentioned misuse or
other accident such as dropping or mishandling occurs, contact qualified service
personnel for servicing.
• For replacement of power cord, connection cables, remote control or power adapter,
please contact BenQ customer service.
• Contact your place of purchase or visit the local website from Support.BenQ.com for more
support.
General warranty information
Note that the monitor warranty may be void if any of the following conditions occurs:
• Documents required for warranty services have been altered by unauthorized use or is
illegible.
• The model number or production number on the product has been altered, deleted,
removed or made illegible.
• Repairs, modifications, or alterations have been made by unauthorized service
organizations or persons.
• Damage caused by improper storage of the monitor (including but not limited to force
majeure, direct exposure to sunlight, water, or fire).
• Reception problems occurred due to external signals (such as antenna, Cable TV) outside
the monitor.
• Defects caused by abuse or misuse of the monitor.
• Before using the monitor, it is the sole responsibility of the user to check whether the
monitor is compatible with local technical standards if the user brings the monitor out of
its intended sales area. Failure to do so may cause product breakdown and the user will
have the pay the repairing costs.
Support.BenQ.com