Ericsson EDACS LBI-39077 - Manual (Page 62)

LBI-39077 VOICE PROMPTS
62
PROGRAMMING ACCESS
To gain access to programming voice prompts on a GTI unit configured for an End-to-End (also E&M using End-to-End
emulation) line, dial the number of the line connected to the GTI unit. Then wait for the prompt and dial 99999. To gain
access to programming voice prompts on a GTI unit configured for a DID (also E&M using DID emulation) line, dial the
DID user number setup specifically for Voice Prompts. In either case, the GTI unit will then respond with one of the
following tone prompts:
•
Two ding- dongs indicating that the GTI unit is now ready to receive voice prompt commands
•
A short burst of dial tone indicating that it is ready for you to enter the voice prompt security code, if enabled
•
A short burst of busy tone indicating that the system is busy (see below)
The process of cloning voice prompts from one GTI unit to the remaining GTI units in the system is a highly data intensive
operation. For this reason, certain other GTI operations which are also data intensive cannot be active while voice prompt
cloning is in progress (the converse is also true). Examples of other data intensive operations are GTI database cloning, and
any active GTI Configurator session with a GTI unit in the system. (Active GTI Configurator sessions are those in the Comm
group and include but are not limited to system monitoring, database uploads, billing retrieval, etc.). The following scenarios
describe what to expect for the possible conflicts that could occur when a second data-intensive operation is attempted. Where
possible, these priorities are enforced by the GTI units.
•
Voice prompt programming access in general is denied (short burst of busy tone) if a GTI Configurator is involved
in an active session with a GTI unit in the same system. To access voice prompt programming (to erase, play back,
or record), terminate the active GTI Configurator session.
•
Even after terminating an active GTI Configurator session, it is still possible that voice prompt programming may be
denied for a short while. Voice prompt programming access in general is also denied (short burst of busy tone) if
GTI database cloning is in progress following an Update operation as part of the just terminated active GTI
Configurator session. Access for voice prompt programming is not possible until the database cloning (typically less
than 5 minutes) is complete.
•
If voice prompt recording is in progress, it is possible for an active GTI Configurator session to be established, and
the cloning of the voice prompts will be delayed until the active GTI Configurator session is terminated. This could
cause confusion if you were not aware of the active GTI Configurator session, but noticed that the voice prompts did
not clone right away. The best way to avoid this confusion is to not establish an active GTI Configurator session
during voice prompt recording.
•
If voice prompt recording has been completed, but the cloning of these voice prompts has not yet begun, it is again
possible for an active GTI Configurator session to be established, causing the same confusion as in the previous
scenario. Again, the best way to avoid this confusion is to not establish an active GTI Configurator session until the
entire voice prompt recording/cloning operation has been completed.
•
Once voice prompt cloning has begun, the GTI Configurator will be denied access for an active session until the
voice prompts cloning process has been completed (can take up to 20 minutes).