Hitachi MK-96RD621-08 - Manual (Page 182)

Troubleshooting 6-13
Hitachi Universal Storage Platform V/VM Hitachi Storage Navigator User’s Guide
Calling the Hitachi Data Systems Support Center
If you need to call the Hitachi Data Systems Support Center, make sure you
can provide as much information about the problem as possible. Include the
circumstances surrounding the error or failure, the Storage Navigator
configuration information saved in the floppy diskette(s) by the FD Dump
Tool, the exact content of any messages displayed on the Storage Navigator
computer, and severity levels and reference codes displayed on the Status
window of the Storage Navigator main window (see Status Window).
Worldwide Hitachi Data Systems Support Centers are:
• Hitachi Data Systems North America/Latin America
San Diego, California, USA
1-800-446-0744
• Hitachi Data Systems Europe
Contact Hitachi Data Systems Local Support
• Hitachi Data Systems Asia Pacific
North Ryde, Australia
61-2-9325-3300