Hitachi MK-96RD621-08 User Manual

Page 43

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Installation Requirements and Procedures

2-15

Hitachi Universal Storage Platform V/VM Hitachi Storage Navigator User’s Guide

When an internal process is being executed on the SVP (for example, a

configuration change, option check, or an operational information
acquisition), Storage Navigator processing might be temporarily delayed.

If you request a change to the storage system configuration while another

change is being made, an error message is displayed.

If the error occurs while you are logging in or clicking Apply to
implement changes, wait for a few minutes, and retry the operation.

If the error occurs while you are either switching between Modify mode
and View mode, or switching tabs, wait for a few minutes then click

Refresh (

) on the File menu and retry the operation.

If you remain in Modify mode for a certain period of time without making
any changes (the default is 30 minutes), the storage system releases the

Modify mode, and you are returned to View mode. You can also change
the timeout period. After the Modify mode is released, the error occurs

with the following timing: clicking Apply, Refresh (

) on the File menu,

Refresh All (

) on the File menu, or mode changing buttons (

or

).

You can see Storage Navigator information.

When the ShadowImage or ShadowImage for IBM z/OS quick restore

operation is being performed, a Storage Navigator window may display old
information (status before the quick restore operation) on logical volume

(LDEV) configurations. In this case, wait until the quick restore operation

completes, and then click Refresh (

) on the File menu, or Refresh All

(

) on the File menu to update the Storage Navigator window.

Do not adjust your computer display while using Storage Navigator (for

example, changing the screen resolution or logging in by using the Remote
Desktop feature of Microsoft

®

). If you do so and see unexpected results,

return to normal display by restarting Storage Navigator.

Note: Certain screen savers change the screen resolution automatically, so
you should not use them while using Storage Navigator.

Make sure that the Storage Navigator computer does not enter standby or
hibernate mode while using Storage Navigator.
For example, do not manually switch to standby or hibernate mode. Also,

do not configure the Storage Navigator computer to automatically enter
standby or hibernate mode if no operation is performed for a certain period
of time.
If the Storage Navigator computer enters standby or hibernate mode, and

then returns to normal mode, you need to restart Storage Navigator.

If software that has an auto login function is installed in your Storage

Navigator computer, you need to disable the auto login function.
The auto login function automatically submits a user ID and password by
using the autocomplete function of a Web browser, so that users can

automatically log in to a program.

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