FARGO electronic Quatro ID Card Printer - Manual (Page 35)

Maintenance 31
5. Once the card is cleared, re-install the ribbon and close the
Printhead Assembly and Top Cover. If the on-line light is
flashing, press and release it. Quatro will save the print
information and resume printing with a new card.
Remember, both the on/cancel and on-line lights must be
ON solid in order for Quatro to print.
VII. CLEARING A RIBBON JAM
If the ribbon becomes jammed in the drive roller (visible when
you open the printer), use the following procedure to correct
the problem:
1. Leave the power ON.
2. Remove the Take-Up core (the side with used ribbon on it)
from in between the two black Ribbon Drive Hubs.
3. Steadily pull the ribbon up and out of the printer as you
press and hold down the printerÕs on-line button. This will
rotate the drive roller backwards and eject the ribbon while
you are pulling gently upwards. If the ribbon breaks,
simply tape it back together making sure that it is fed from
beneath both ribbon cores.
4. Once the jam is cleared, re-install the ribbon and close the
Printhead Assembly and Top Cover. If the on-line light is
flashing, press and release it. Quatro will save the print
information and resume printing with a new card.
Remember, both the on/cancel and on-line lights must be
ON solid in order for Quatro to print. If the drive roller
appears dirty after the jam is cleared, clean it according to
the steps in Section IX.
VIII. CLEANING THE CARD FEED ROLLERS
To assure consistent printer operation, all of the gray card feed
rollers within Quatro should be cleaned during every ribbon
change (every 250 prints) or if the rollers are noticeably dirty. To
clean these rollers, use the special adhesive-backed Cleaning
Cards from the Printer Cleaning Kit. Refer to the following
steps to run a Cleaning Card through your printer:
1. Remove the ribbon and cards from the printer. The
Cleaning Roller Assembly can remain within the printer
during this cleaning process.
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