FARGO electronic Quatro ID Card Printer User Manual
Page 44
40 Troubleshooting
The photos on my ID cards look very pixelated.
Symptoms: Photos do not look smooth or continuous, but rather
grainy and unclear.
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Some applications have selections you must enable in
order for Quatro to use its own dither patterns. For best
output, you should always use QuatroÕs dither patterns.
Refer to your application programÕs instruction manual or
contact the software manufacturer for details on how such
selections are enabled.
¥
For best photo-realistic output, you should always use high
resolution, 24-bit color images. Be sure your image capture
equipment is capturing at a high enough resolution and at
about the same size at which your image will be printing.
If you stretch or Òblow upÓ a small or low resolution
image, you will always get a pixelated or grainy effect
when printing.
The card won’t feed and the on-line LED starts blinking.
Symptoms: The printer starts to make noise like everything is fine,
but no card feeds.
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Be sure the cards are inserted all the way into the printer
and that you havenÕt inserted more than 50 standard sized
cards.
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You are trying to feed a card that is too thick. Be sure
the cards you are using fall within the .010
"
to .040
"
(.254mm to 1.0mm) accepted card thickness range.
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The gray card feed rollers are extremely dirty. Clean these
rollers according to the directions in Chapter 5, Section
VIII.
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Be sure the top card is not sticking to the one below it.
Manually separate the cards if you suspect they are
sticking to one another. If separating cards, remember not
to touch the surface of the card where you intend to print,
since dirt or oil from your hands will impair print quality.
The printing gets cut off or is not centered on the card.
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Check that the correct card size is selected in the printer
driver setup. Improper card size settings will always send
your image to the wrong area of the card.
Two or more cards feed at the same time.
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Be sure the cards you are using are not sticking together.
Manually separate the cards if you suspect they are
sticking to one another. If separating cards, remember not
to touch the surface of the card where you intend to print,
since dirt or oil from your hands will impair print quality.
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