Multi-Tech Systems MVP210-SS User Manual

Page 50

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QS: Phonebook Tips

MultiVOIP User Guide

50

4.

Using a Comma

.

Detail

,

= 1-second pause

Commas are used in telephone

dialing strings to indicate a pause

to allow a dial tone to appear

(common on PBX and key

systems). Commas may be used

only in the “Add Prefix” field of

the Inbound Phonebook.

in many PBX systems

(not needed in all)


5.

Ease of Use

. The phonebook setup determines how easy the voip

system is to use. Generally, you’ll want to make it so dialing a voip call

is very similar to dialing any other number (on the PSTN or through the

PBX).
6.

Avoid Unintentional Calls to Official/Emergency Numbers

. Dialing a

voip call will typically be somewhat different than ordinary dialing.

Because of this, it’s possible to set up situations, quite unwittingly,

where phone users may be predisposed to call official numbers without

intending to do so. Conversely, a voip/PBX system might also make it

difficult to place an official/emergency call when one intends to do so.

Study your phonebook setup and do some test-dialing on the system to

avoid these pitfalls.
7.

Inbound/Outbound Pattern Matching

. In general, the Inbound

Phonebook entries of the local voip unit will match the Outbound

Phonebook entries of the remote voip unit. Similarly, the Outbound

Phonebook entries of the local voip unit will match the Inbound

Phonebook entries of the remote voip unit. There will often be non-

matching entries, but it’s nonetheless useful to notice the matching

between the phonebooks.
8.

Simulating Network in-lab/on-benchtop

. One common method of

configuring a voip network is to set up a local IP network in a lab,

connect voip units to it, and perhaps have phones connected on channel

banks to make test calls.

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