6 troubleshooting – SOYO SY-5S User Manual

Page 85

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ALS120 Audio Driver Installation

SY-5STM

81

9. In the Sound Chip Configuration Program menu, 8-Bit

Sound/16-Bit Sound/FM Music box will be displayed. Select

each box and verify the correct operation of the ALS120 sound

card. Follow the instructions given for each mode. If the sound

card does not operate correctly in any mode, reconfigure it by

re-running this procedure.

10. When satisfied with the operation of the ALS120 sound card,

select [OK] to exit the utility.

5-6 Troubleshooting

The ALS120 sound card is designed to run trouble free once it is

installed and set up. Most problems will be encountered during

installation and setup or will be encountered later when something is

changed in the system. The following are descriptions of and

solutions for the more common problems that you may encounter.

Please review these problems before requesting technical

assistance.

Troubleshooting in DOS

Symptom

Possible Cause

Corrective Action

No sound when playing
a DOS game

There may be a conflict
in the SB16 settings.

Rerun the
A3CONFIG.EXE utility
and try another Port,
DMA, or IRQ address.

Troubleshooting in Windows 3.1

Symptom

Possible Cause

Corrective Action

There is no “Sound” or
“MIDI Sequencer” item
in the Device pull-down
menu in the Media
Player or the alsrack.exe
application does not
work.

The MIDI software driver
may not be loaded. Check
the system.ini file for the
following lines. If any are
missing, perform the steps
outlined in the Solution. If
all are present, call for
technical assistance.

Run the
A3CONFIG.EXE
utility in its entirety.

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