Page does not print – Lexmark 5300 User Manual

Page 127

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5

Plug the power cord into the wall outlet.

6

Press

to turn the printer on.

R

ESTART

THE

COMPUTER

AND

REINSTALL

THE

SOFTWARE

1

Close all open software applications.

2

Disable any anti-virus programs.

3

Remove the printer software CD from the CD-ROM drive.

4

Restart the computer.

5

When the desktop appears, reinsert the printer software CD. The CD icon is created on the desktop.

6

Follow the instructions on the computer screen to install the software.

R

EINSTALL

THE

SOFTWARE

1

Uninstall the printer software, and then reinstall it. For more information, see “Removing and reinstalling the
software” on page 164.

2

If the software still does not install correctly, visit our Web site at www.lexmark.com to check for the latest
software.

a

In all countries or regions except the United States, select your country or region.

b

Click the links for drivers or downloads.

c

Select your printer family.

d

Select your printer model.

e

Select your operating system.

f

Select the file you want to download, and then follow the directions on the computer screen.

Page does not print

These are possible solutions. Try one or more of the following:

C

HECK

POWER

If the

light is not on, see “Power button is not lit” on page 125.

L

OAD

PAPER

CORRECTLY

Remove the paper from the paper support, and then load the paper again.

C

HECK

INK

Check the ink levels, and install new print cartridges if necessary.

Troubleshooting

127

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