Printer receives a blank fax – Lexmark 5300 User Manual

Page 150

Advertising
background image

B

E

SURE

THAT

PRINTER

IS

DETECTING

A

DIAL

TONE

See “Sending a fax while listening to a call (On Hook Dial)” on page 54.

Check the Dial Method setting.

1

Listen for a dial tone. If you hear a dial tone but the printer hangs up without dialing, this means it did not
recognize the dial tone.

2

From the control panel, press Fax Mode.

3

Press .

4

Press

or

repeatedly until Fax Setup appears.

5

Press

.

6

Press

or

repeatedly until Dialing and Sending appears.

7

Press

.

8

Press

or

repeatedly until Dial Method appears.

9

Press

.

10

Press

or

repeatedly until Dial Behind PBX appears.

11

Press

to save this setting.

Printer receives a blank fax

These are possible causes and solutions. Try one or more of the following:

C

HECK

ORIGINAL

DOCUMENT

Ask the sender to verify the original document was loaded correctly.

C

HECK

INK

Check the ink levels, and install a new print cartridge if necessary.

C

HECK

CARTRIDGES

1

Remove the print cartridges.

2

Make sure the sticker and tape have been removed.

1

2

3

Reinsert the print cartridges.

Troubleshooting

150

Advertising