Cable is not connected, is loose, or is damaged, Print troubleshooting – Lexmark 5300 User Manual
Page 131
Cable is not connected, is loose, or is damaged
The printer cable must be fully connected and undamaged for proper communication.
M
AKE
SURE
THE
USB
CABLE
IS
CONNECTED
TO
THE
USB
PORT
ON
THE
BACK
OF
THE
COMPUTER
The USB port on the back of the computer is marked by
. Plug the long, flat end of the USB cable into this
port.
M
AKE
SURE
THE
OTHER
END
OF
THE
USB
CABLE
IS
CONNECTED
TO
THE
BACK
OF
THE
PRINTER
Plug the smaller, more square end of the USB cable into the back of the printer.
M
AKE
SURE
THE
CABLE
IS
NOT
DAMAGED
OR
LOOSE
Make sure:
•
The USB cable is not damaged.
•
The
light is on.
For more information, see the related topic below.
Printer is not able to communicate with the computer
The printer and computer are not able to exchange data. Verify that the printer is plugged in, and the
light is on.
Print troubleshooting
Colors on printout are faded or differ from colors on the screen
Check the following. When you think you have solved the problem, test the solution by sending a document to print.
A
DJUST
THE
COLOR
AND
SPEED
You may need to adjust the color and print speed.
C
HECK
THE
LEVEL
OF
INK
IN
THE
CATRIDGES
1
From the Finder desktop, double-click the Lexmark 5300 Series folder.
2
Double-click the Lexmark 5300 Series Utility icon.
Troubleshooting
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