Lexmark 5300 - Manual (Page 144)

Scan was not successful
These are possible solutions. Try one or more of the following:
C
HECK
USB
CABLE CONNECTION
1 Check the USB cable for any obvious damage.
2 Firmly plug the square end of the USB cable into the back of the printer.
3 Firmly plug the rectangular end of the USB cable into the USB port of the computer.
The USB port is marked with the USB symbol.
R
ESTART COMPUTER
Turn off and then restart your computer.
Scanning takes too long or freezes the computer
These are possible solutions. Try one or more of the following:
C
LOSE ALL APPLICATIONS NOT IN USE
Close all programs not being used to speed up the performance of your computer.
C
HANGE THE RESOLUTION TO A LOWER VALUE
1 From the Finder desktop, double-click the Lexmark 5300 Series folder.
2 Double-click the Lexmark 5300 Series Center icon.
3 Click Preview/Edit to open the Scan dialog.
4 Click to open the Scan Settings drawer.
5 From the Resolution (DPI) pop-up menu on the Settings tab, choose a lower scanning resolution value.
6 Click .
Poor scanned image quality
These are possible solutions. Try one or more of the following:
C
HECK MESSAGES
If an error message is displayed, see “Error messages on the printer display” on page 158.
C
LEAN THE SCANNER GLASS
If the scanner glass is dirty, gently wipe it with a clean, lint-free cloth dampened with water.
Troubleshooting
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