Before requesting help, General, Fax transmission – Panasonic KX-FM220 User Manual
Page 91
91
Troubleshooting
and Routine Care
For Assistance, Call 1-800-435-7329
CAUSE & REMEDY
PROBLEM
Before requesting help
I cannot make and receive calls.
I cannot make calls.
The unit does not work.
The unit does not ring.
The REDIAL/PAUSE button does
not function properly.
The receive mode does not function
as explained on page 22.
During programming, I cannot enter
the remote fax activation code or
the remote operation ID.
¡
The power cord or telephone line cord is not connected. Check the
connections (see page 10).
¡
The dialing mode setting is wrong. Check the setting and change it
to TONE or PULSE (see page 58).
¡
Disconnect the unit from the telephone line and connect to a
known working telephone. If the known working telephone
operates properly, call your service center to have the unit
repaired. If the known working telephone does not operate
properly, consult with your telephone company.
¡
The ringer volume is set to OFF. Adjust to a suitable level (see
page 17).
¡
If this button is pressed during dialing, a pause will be inserted. If
pressed immediately after a dial tone is obtained, the last number
dialed will be redialed.
¡
A distinctive ringing pattern is set. Check it (see page 42).
¡
All or part of the number is the same as another code or ID.
Change the number (see pages 41 and 48).
General
CAUSE & REMEDY
PROBLEM
Fax transmission
The other party complains that
letters on their received document
are distorted.
The other party complains that dirty
patterns or black lines appear on
their received documents.
I cannot make an international fax
call.
¡
If your line has special telephone services such as call waiting, the
service may have been activated during fax transmission. Connect
the unit to a line that does not have such services.
¡
An extension telephone on the same line is off the hook. Hang up
and try again.
¡
The glass or rollers are dirty. Clean them (see page 101).
¡
Use the overseas transmission mode (see page 60).
¡
Add two pauses at the end of the telephone number (see page 37).