Meridian 1 remote services line-side e1 interface, Overview, Customer profile – Nortel Networks 7400 User Manual

Page 140: Typical applications, Key points, Features and benefits

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Meridian 1 Remote Services Line-Side E1 Interface

Meridian 1 Remote Services
Line-Side E1 Interface

Overview

Meridian 1 Remote Services products allow businesses to distribute a single Meridian 1 system throughout

their campus, across town or across the continent while maintaining the convenience and economy of

centralised resources and control. Line-Side E1 is a complimentary addition to the Meridian 1 Remote Services

portfolio, which includes ISDN Networking, Fibre Remote and Carrier Remote. The Line-Side E1 interface card

provides a cost-effective connection between E1 compatible equipment (ie such as voice mail systems,

integrated voice response units) and a Meridian 1 system. Used in these kinds of applications, the Line-Side E1

interface eliminates the need for expensive channel bank equipment.

Customer Profile

• Businesses seeking “line side” functionality to

support E1 compatible devices via a direct

connection to the Meridian 1

• Customers intending to connect IVR equipment to

the Meridian 1 for contact centre applications

Typical Applications

An example where Line-Side E1 could be an ideal

solution is with E1 compatible voice response units

such as an IVR system. Using Line-side E1, Meridian 1

can send a call directly to the IVR system and

because the Line-Side E1 card supports 2500-type

functionality, the IVR system can send the call back

to the Meridian 1 for further handling. This is a

significant improvement over previous alternatives.

Previously, if a digital “trunk-side” connection was

used to the IVR system, the IVR system could not

transfer the call back to the Meridian 1. Analogue

ports and channel bank equipment would have to

be deployed for line-side capability – a much more

expensive solution.

Key Points

• The Line-Side E1 interface is appropriate for any

application where both E1 connectivity and “line

side” functionality is required. It provides a direct

connection between the Meridian 1 and third

party E1 compatible equipment. This results in a

more robust, reliable and cost-effective

connection without the need for channel bank

equipment

• For connecting to IVR equipment, Line-Side E1

interfaces simplifies system configuration

resulting in reduced installation time and easier

maintenance of both the Meridian 1 and the IVR

equipment

Features and Benefits

The Line-Side E1 interface is an Intelligent Peripheral

Equipment (IPE) line card that is supported on

Meridian 1 Option 11 through 81C systems.

Line-Side E1 emulates an analogue line card to

Meridian 1 X11 software and requires two card slots

within the IPE (ie dual width card) to support 32 E1

ports. With full analogue line card functionality in

software, these Line-Side interfaces can provide

2500-type telephone set functionality (eg hook flash,

ring back tones from the Meridian 1). This “line-side”

functionality is crucial when used with equipment

such as voice mail systems, integrated voice

response units and trading turrets (used in stock

markets).

The Line-Side E1 interface is compatible with public

or private CEPT type carrier facilities.

Using Channel Associated A/B signalling,

it supports CRC-4 or FAS only framing formats as

well as AMI or HDB3 coding.

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