Nortel Networks 7400 - Manual (Page 146)

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Remote Office 9110/9115
Overview
Remote Office 9110 and 9115 use the award-winning technology 1 to extend a single digital telephone to a
remote location, This gives a remote worker full access to the corporate telephone network as if they were at
the main corporate site. Remote Office enables a user at a remote location to access all of the system
resources, such as unified messaging, the corporate directory and corporate dialing plans. In addition, all of
the 450+ features enjoyed in the main office are available remotely, features such as “Boss-Secretary
filtering”, “Audio Conferencing” and “Automatic Call Distribution”.
Remote Office 9110 and 9115 uses either traditional circuit switched connections or packet switched VoIP
connections. Unlike many other IP Telephony products from other vendors, Remote Office 9110 and 9115 are
able to ensure voice quality and reliability because they can place and receive phone calls over analogue PSTN
lines, as well as over VoIP packet switched networks. When IP performance levels drop, voice quality can be
maintained by moving live, active calls from the IP network onto the analogue fallback line without dropping
the call.
Remote Office 9110 is a small circuit board mounted in the footstand of a digital telephone and the Remote
Office 9115 is a small module external to the telephone. The following table shows the digital telsets which
Remote Office supports.
Remote Office 9110/9115
Customer Profile
• Home-based employees
• Executive home-based offices
• Home-based employees
• Occasional remote worker
• Call centre agent teleworkers - single agent
working from home or remote site
• Remote jobsite support - support of small
temporary field/project offices
• Support personnel (including IT, facilities) that
may rotate pager duty and/or have to respond to
work calls after hours
• Very small branch offices (2-3 phones) without
ISDN BRI ability and little internal phone-to-
phone traffic
Typical Applications
• Ideal solution Home-worker
• Call centre agent teleworkers - single agent
working from home or remote site
• Remote jobsite support - support of small
temporary field/project offices
Key Points
• Leverage the features & Applications of a
Meridian 1 or Succession CSE 1000
communications system across to the home-
office, worker as if he was in the office
• Cost saving by providingVoIP solution
• Centralised System Administration -
under Optivity Telephony Manager
• Patent Quality of Service (QoS guaranteed) with
both IP & Circuit Switch Analogue connectivity
Features and Benefits
All of the Remote Office products communicate with
the Meridian 1 or Succession CSE 1000
communication systems via a single-slot or dual-slot
Reach Line Card. This flexible integrated application
card can simultaneously support not only Remote
Office 9110 and 9115 telecommuters, but also Remote
Office 9150 branch offices and IP-enabled Meridian
Digital phones with the Meridian Digital Telephone
IP Adapter.
Remote Office products are flexible: they may be
installed in PSTN-only, or IP-only modes, depending
on what access methods are available to the
remote user.