Solution value proposition – Nortel Networks 7400 User Manual

Page 244

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Solution Value Proposition

The main customer benefits are:

Lower Total Cost of Ownership

• Increased flexibility and geographical reach

(use a phone from any data network connection)

(i2000 series).

• Reduced moves/adds/changes costs (PC/Web

management, DHCP “Plug and Play ”, PIN number

log-in network wide)(i2000 series, M3900

series telsets).

• Replace multiple PBX ’s with centralised call

server/distributed gateway architecture

(Succession CSE 1000, BCM).

• Centralised administration and management

(configuration, dialling plans, adds, moves and

changes) (Optivity Telephony Manager, Business

Communications Manager).

• Reduced wiring costs.

Increased Productivity

• “Work anywhere ” solutions – hotdesking,

portability, mobility (i2000 series telsets).

• Instant office moves (i2000 series,M3900

series telsets).

• Screen-pop customer information with

phone call (Microsoft TAPI server).

• Collaborate using video, voice, text chat,

file transfer and whiteboarding

(Succession CSE MX, Symposium).

• Dial from LDAP corporate directory (M3900,i2000).

• Unified Messaging (CallPilot).

New Revenue Opportunities

• Improve customer relationship management

(integrate real-time voice with customer web

sites, screen-popping, multi-media collaboration

with customers, integrate self service, advanced

speech recognition applications with contact

centres) (Symposium, Periphonics).

Our Succession Enterprise strategy is to provide a

seamless evolution from today’s voice and data

enterprise networks to tomorrow’s fully converged

enterprise network. This means giving our

customers the choice of what to evolve, when and

the option of blending old and new together,

whether on the desktop or in the network. For

example, our Succession 1000 IP Call Server offers

100%feature interoperability with our Meridian 1

PBX; our CallPilot Unified Messaging platform works

equally well with traditional digital phones as with

IP phones; our i2050 softphone works perfectly with

an IP-enabled Meridian 1 PBX. We even offer IP

adaptors to IP-enable any Meridian 1 digital

telephone to be redeployed over the LAN. The

seamless evolution path is achieved through the

adoption of open standards within the applications,

the converged network and the terminals. The

strategy is innovation without compromise!

For further information please contact your local

Nortel Networks Representative.

IP Telephony Solutions

235

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