Nortel Networks 5100 User Manual

Page 22

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22

Prerequisites

Task

Reference

Comments

ACD and PCA licenses for
PCA agents are loaded.

To check that a package is
installed:

1 Connect to the Call Server.

2 Enter LD 22.

3 Enter SLT.

4 For ACD licenses, check
thatACDN is present.

5 For PCA licenses, check
thatTNS is present.

SIP access ports for the
CDS applications are open.

ESN Access Code (INAC)
is configured for incoming
LOC calls on SIP trunk.

MCS 5100 software is
Release 3.5 or later.

Converged Desktop
keycode is loaded.

Enterprise: Common

Solution Integration Guide for Communication Server 1000/Multimedia Communication Server 5100

NN49000-301

01.01

Standard

Release 4.5

27 October 2006

Copyright © 2006, Nortel Networks

Nortel Networks Confidential

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