Westell Technologies 2200 - Manual (Page 106)

030-300354 Rev. B 102 July 2003
Section 15-Troubleshooting
Westell Dual Connect NAT Router User Guide
Connection/Status
DSL The Router checks the status of the Router connection.
Possible responses are:
UP: The Router is operating correctly and has obtained synchronization with the
opposing network device.
DOWN: The Router is operating correctly, but has not synchronized with the
opposing device.
PPPoE Indicates that a PPPoE session is or is not established.
Possible responses are:
Session UP: A valid PPPoE session has been detected.
No Session: Currently there is no active PPPoE session established.
Initiating Session: A PPP session must be connected from the homepage screen.
PPP Indicates that a PPPoE or PPPoA session must already be established.
Possible responses are:
Connection UP: The Router has established a connection
No Connection: There is no PPP connection
Initiating Connection: The PPP connection process has been initiated
Connection Halted: A successful PPP connection was halted
Cannot Connect: A PPP connection could not be made because of a PPPoE session
failure.
Authorization Failure: The user name or password is incorrect.
Link Control Protocol Failed: Re-establish the session (from the home page).
Test Description / Test Results
Self Test Performs an integrity check of certain internal components of the Router.
PING ISP’s Router Performs an IP network check (i.e., an IP Ping) of the Service Provider’s Router.
This test verifies that the Router can exchange IP traffic with an entity on the other
side of the DSL line.
Possible responses are:
Success: The Router has detected an IP Remote Router connection.
No Response: The IP Remote Router does not answer the IP Ping.
Could not test: The test could not be executed due to Router settings. Check your
DSL sync or your PPP session. You must have both a DSL sync and a PPP
connection established to execute a PING.
DNS Performs a test to try to resolve the name of a particular host. The host name is
entered in the input box.
Possible responses are:
Success: The Router has successfully obtained the resolved address. The IP address
is shown below the host name input box.
No Response: The Router has failed to obtain the resolved address.
Host not found: The DNS Server was unable to find an address for the given host
name.
No data, enter host name: No host name is specified.
Could not test: The test could not be executed due to Router settings. Check your
DSL sync or your PPP session. You must have both a DSL sync and a PPP
connection established to execute a PING.
IP Address IP Address of the Host Name.
PING Performs an IP connectivity check to a remote computer either within or beyond