Appendix, Standard warranty, Warranties – Z Microsystems SL User Manual

Page 39

background image

Doc# 27-0032UM Rev A Issued 07/05


Z Microsystems’ one-year Standard Warranty includes a 90-day AirSpare Service Plan.

This means that if any standard Z Microsystems’ product fails within the first 90 days after

shipping, the customer will receive a new replacement.
All non-standard* products are covered for one year under Z Microsystems’ Standard

Warranty that includes free parts and labor. However, the 90-day AirSpare Plan can be

purchased as an additional option for non-standard products.
1-90 days - Z AirSpare Service

• 91-365 days - Free Parts and Labor
• 9-5 EST telephone technical assistance
• Online technical help
• Email product updates

*a non-standard product is a prototype or a product specifically designed or engineered

per a customer’s specification
To return a defective product a customer can call the Z Microsystems Customer Ser-

vice Department at 1-858-657-1000, ext. 232, or fill out the RMA Request Form on our

website. Please see the section in this manual titled, “Replacements” for details on how to

replace a part.

Standard Warranty

-no charge-