Appendix, Customer support – Z Microsystems SL User Manual
Doc# 27-0032UM Rev A Issued 07/05
If you are unable to correct the problem
Z Microsystems at:
Fax: (858) 657-1001
Before calling, please have available as
much of the following information as pos-
1. Model and serial number from the
label on the monitor.
2. Purchase P.O.
3. Description of problem
4. Computer type and model
5. System configuration (hardware fit-
6. System BIOS version number
7. Operating System and version
8. Display driver version number
9. Video Adapter Type
NOTE: For image problems, run
AUTO SETUP again before
consulting this section. In most
cases, AUTO SETUP can ﬁx
the problems. See the Auto
Setup section for details.
NOTE: If possible, stay by the computer.
The Z Microsystems Technical
Support Representative may
wish to go through the problem
over the telephone.
NOTE: More help, late-breaking
news and details of the
latest accessories for these
products may be found on the
worldwide web at: http://