Acroprint HandPunch 4000 - Manual (Page 73)

HandPunch 3000/4000 Manual
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-Try again to enroll the same hand
-Try to enroll the other hand (with the hand placed upside-down so the
thumb still contacts the thumb-pin on the platen)
• After enrollment, it is a good idea to let the enrollee enter their ID number
and practice a verification transaction to ensure that the enrollment was
high-quality.
• If a user consistently fails during verifications days/months/years later, re-
enroll the user to ensure a high quality and up-to-date enrollment record.
Communication
• Make sure the Data Convertor is plugged in
• When starting a network for the first time bring one HandPunch up at a
time, this is a very easy way to find out where communication problems
may exist