Armasight TAT163WN7ZEUS31 Zeus 640 3-24x75 (30Hz) Thermal Imaging Rifle Scope - Manual (Page 37)

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4.4 RETURN INSTRUCTIONS
For service, repair or replacement, please email: [email protected].
To assist the Service Representative (SR) with determining if the item is repairable, please provide the
following information:
1. Serial Number of the defective item (engraved on bottom of the equipment).
2. Thorough description of the malfunction, defect or damage.
3. An explanation of how the malfunction, defect or damage occurred, if known.
If the SR determines that the item is under warranty or should be returned for repair, a Return Material
Authorization number (RMA#) will be provided.
When returning the Zeus for service or repair, the following procedures should be followed to prevent
any additional damage:
1. Make sure the Zeus is free of all contaminants such as dirt or any other foreign material.
2. Remove the batteries.
3. Place the cap over the objective lens.
4. Place the Zeus and accessories in the carrying case.
Place the Zeus and a copy of the test report or detailed description of the failure in a suitable packing/
shipping container. Mark the package with the RMA#. Ship the fastest, traceable, prepaid means to:
Armasight Inc.
815 Dubuque Avenue
South San Francisco, CA 94080
USA.