Xylem TEKNOSPEED User Manual

Page 29

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29

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8.2 Troubleshooting Guide

PROBLEM

PROBABLE CAUSE

POSSIBLE REMEDY

The electric pump does not start

No power supply

Restore the power supply

Main switch on
Green light off

Triggering of magneto-thermal

Reset the switch

switch

The electric pump does not start or
it stops if it is already running

*** = 2 flashes

The main switch is on

Motor overload

Check the working conditions

Green light on

of the electric pump

Red light on (*** flashes)

Damaged motor stator

Check the motor

*** = 3 flashes
Converter overtemperature

Check to see if anything is
preventing the proper cooling
of the converter

*** = 4 flashes
Motor overtemperature (if the

Check the working conditions

terminal board is equipped with

of the electric pump

the PTC protection)
*** = 5 flashes
Triggering of dry running

Check the water level
Check the external device and
the related connection cables

*** = 6 flashes
Problems with the pressure

Check the transmitter and

transmitter

the related connection cable

*** = 7 flashes
The supply voltage is too low

Users closed

Water leaks through the non-return

Check the system in order to

Electric pump running with

valve or in the system

locate the leaks.Repair or replace

speed increasing and

any faulty components.

decreasing cyclically

Undersized surge tank

Check the working conditions

Green light on

of the electric pump

Yellow light on

Ruptured surge tank diaphragm

Replace the diaphragm

Red light off

Setting of work point not suitable

Modify the system settings

for the system (the value is higher
than the pressure that the pump
is able to deliver)

Users open

Setting of work point not suitable

Modify the system settings

The electric pump does not start

for the system (the value is equal

Green light on

to zero)

Yellow light off
Red light off
The electric pump is running.

Setting of work point not suitable

Modify the system settings

There are vibrations in the pump

for the system (the value is lower

or near the pump

than the minimum pressure
that the pump can deliver)

Frequent starts and stops

There may be problems with the

Check the float switch and the

float switch in the suction tank

tank

The electric pump is running

There may be problems with the

Check the hydraulic connection

always at maximum speed

pressure transmitter

between the transmitter and the
system

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