HP Officejet 7612 Wide Format e-All-in-One - Manual (Page 154)

TIP: For more information about troubleshooting wireless problems, go to www.hp.com/go/
wirelessprinting.
NOTE: After you resolve the problem, follow the instructions in After resolving the problems
on page 143.
Basic wireless troubleshooting
NOTE: If you have already configured the printer for wireless connection but the wireless light is still
blinking, restart components of the wireless network.
To restart the components, turn off the router and the printer, and then turn them back on in this
order: router first and then the printer. If you still are unable to connect, turn off the router, printer, and
your computer. Sometimes, turning off the power and then turning it back on recovers from a network
communication issue.
NOTE: If you have not configured the printer for wireless connection, use the HP software to
complete the setup. For more information, see Set up the printer for wireless communication
on page 233.
Perform the following steps in the order presented.
TIP: If you are using a computer running Windows, use the HP Print and Scan Doctor to help
diagnose and get assistance in installing and using HP printers on home network. To use this tool,
visit the HP Wireless Printing Center (www.hp.com/go/wirelessprinting), and then click Print and Scan
Doctor in the Quick Links section.
Step 1 - Make sure the wireless (802.11) light is turned on
● The Wireless light in the printer control panel indicates the status of the wireless capabilities.
To turn on the printer wireless capabilities
On the printer control panel, touch (Wireless), and then touch Settings. Touch Wireless, and
then touch On to turn on the printer wireless capabilities.
NOTE: If your printer supports Ethernet networking, make sure that an Ethernet cable has not
been connected to the printer. Connecting an Ethernet cable turns off the printer wireless
capabilities.
Check the wireless light behavior according to the following table.
Light description/Light pattern Explanation
The Wireless light is off. The wireless capabilities are turned off.
ENWW Solve network problems 137