Unable to communicate with printer – HP Officejet 7612 Wide Format e-All-in-One User Manual
Page 272
Unable to communicate with printer
The computer cannot communicate with the printer because one of the following events has
occurred:
●
The printer has been turned off.
●
The cable connecting the printer, such as a USB cable or a network (Ethernet) cable, has been
disconnected.
●
If the printer is connected to a wireless network, the wireless connection has been broken.
To solve this problem, try the following solutions:
●
Make sure the printer is turned on and that the (Power) button light is on.
●
Make sure the power cord and other cables are working and are firmly connected to the printer.
●
Make sure the power cord is connected firmly to a functioning, alternating current (AC) power
outlet.
●
If the printer is connected to a network, make sure the network is functioning properly. For more
information, see Solve Ethernet network problems on page 136.
●
If the printer is connected to a wireless network, make sure the wireless network is functioning
properly. For more information, see Solve wireless problems on page 136.
ENWW
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