Troubleshooting by suspension type – HP XP7 Storage User Manual

Page 99

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Corrective action

Description

Path status

Restore the path

*

.

A program error is detected.

Program Error

* To restore a path, delete and then add the path again. It may be necessary to delete and then add the secondary
system again.

To delete the secondary system or path, see

“Deleting the Cnt Ac-J relationship ” (page 83)

or

“Deleting remote paths

” (page 82)

. To re-register, see

“Configuring primary and secondary systems for Cnt Ac-J ” (page 55)

. If you cannot

restore the path after performing these operations, contact HP for assistance.

Troubleshooting by suspension type

Troubleshooting information for suspended pairs by suspension type is provided in the following
table.

Corrective action

Description

Applies to

Suspend type

Clear the error condition at the secondary
system or S-VOL. If you need to access the

The primary system suspended a pair
because it detected an error condition in

P-VOL

PSUE, by RCU

S-VOL, release the pair from the primary

the secondary system. The suspend type
for the S-VOL is by MCU.

system. If data in the S-VOL has been
changed, release the pair from the primary
system and then re create the pair by using
the paircreate dialog box. If data in the
S-VOL has not been changed, resynchronize
the pair from the primary system.

Check the path status on the DKC Status
dialog box (see

“Remote paths status

The primary system detected an error
during communication with the secondary

P-VOL

PSUE, S-VOL
Failure

probelms” (page 97)

).Clear any error

system or detected an I/O error during

conditions at the secondary system and the

update copy. In this case, the suspend type
for the S-VOL is usually by MCU.

S-VOL. If you need to access the S-VOL,
release the pair from the secondary system.
If data in the S-VOL has been changed,
release the pair from the primary system and
then re create the pair by using the
paircreate dialog box. If data in the S-VOL
has not been changed, resynchronize the
pair from the primary system.

Resynchronize the pair (pairresync) from the
primary system. The primary system performs

The primary system could not find valid
control information in its nonvolatile

P-VOL, S-VOL

PSUE, MCU IMPL

an initial copy operation in response to the

memory during the IMPL procedure. This

pairresync request, so that the entire P-VOL
is copied to the S-VOL.

error occurs only if the primary system is
without power for more than 48 hours
(power failure and fully discharged
batteries).

Release the pair from the primary system.
Clear all error conditions at the primary

The primary system suspended this pair
during the initial copy operation. The data

P-VOL, S-VOL

PSUE, Initial Copy
Failed

system, P-VOL, secondary system, and

on the S-VOL is not identical to the data on
the P-VOL.

S-VOL. Restart the initial copy operation by
using the paircreate dialog box.

None. The primary system automatically
resynchronizes these Cnt Ac-J pairs when
the primary system is powered on.

The primary system suspended all Cnt Ac-J
pairs because the primary system was
powered off.

S-VOL

PSUE, MCU P/S
OFF

Troubleshooting by suspension type

99

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