Possible problems, Possible problems 4-2 – HP Officejet t45xi All-in-One Printer User Manual

Page 40

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Polaris (US)

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4-2

HP Company Confidential -

3/18/99 1:56 pm

Possible Problems

This section provides solutions to problems you might experience
while using your HP OfficeJet.

You can’t send or receive faxes or you hear no dial tone when you press the

START FAX button

.

Be sure:

the fax connector is firmly seated (with the arrow and curved side
up) in the back of the machine.

the telephone cord is firmly plugged into the fax connector port
labeled “To Wall Jack.”

the telephone cord is firmly plugged into the wall jack.

the Auto Answer light is on.

no other telephones or telephone equipment on the same line are
in use or off the hook.

Press Menu, 3, 2 to print a Fax Log. Look for clues--your fax might
be receiving faxes to your PC.

If not, connect a telephone and cord you know are working to the wall
jack to verify that the wall jack is good. If this telephone fails, your
telephone line or wall jack is bad; call your telephone company. If
this telephone works, connect the HP OfficeJet to the wall jack using
a telephone cord you know to be working.

If your problem persists, remove all telephone equipment sharing the
line with the HP OfficeJet. If the HP OfficeJet begins to work, add
equipment one piece at a time to find which is interfering with the HP
OfficeJet.

Faxes are sent or received too slowly.

Set the fax resolution to standard for the fastest transmission.

Poor or noisy telephone lines will slow faxes. Have telephone
company check the condition of your line.

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