HP Officejet t45xi All-in-One Printer - Manual (Page 45)

Polaris (US)
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HP Company Confidential - 3/18/99 1:56 pm
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Paper jam; Clear jam, then press Enter.
Problem: Either the paper jammed, the HP OfficeJet loaded more
than one sheet at a time, you loaded paper longer than the 14-inch
(35.6-cm) maximum, or you loaded paper while printing.
Solution: Remove the paper from the paper tray, open
the rear access door, and clear the paper path. Then
reload the paper, and press Enter to clear the message
and reset the HP OfficeJet. Be sure to close and latch the
rear access door securely.
To display document jam-clearing instructions on your
PC screen, from the Help index, double-click Paper
problems.
System error codes
This indicates an obstruction in the paper path. Turn off the power
and look for obstructions. First, look in the area of the paper tray.
Then open the rear access door (see diagram above) and remove any
obstruction. Replace the rear access door and latch it securely. Then
remove the power plug from the back of the HP OfficeJet, wait four
seconds, and plug it back in.
This indicates an obstruction to the print carriage. Turn off the power,
open the top cover, and look for something preventing the ink car-
tridges from moving back and forth.
If the problem persists, close the top cover, turn on power, and open
the top cover again so the print cartridges move to the center. Remove
and reinstall both print cartridges. Close the top cover. Then remove
the power plug from the back of the HP OfficeJet, wait four seconds,
and plug it back in. If the front panel directs you to, realign the print
cartridges by pressing Enter and following the instructions on the
sheet that prints out.
Note: For any error code not listed above, remove the power plug
from the back of the HP OfficeJet, wait four seconds, and plug it back
in. If the error code persists, contact Hewlett-Packard for assistance.
Rear
Access
Door
c002 xxxx
(x = any
number)
c003 xxxx
(x = any
number)