HP Officejet t45xi All-in-One Printer - Manual (Page 42)

Polaris (US)
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HP Company Confidential - 3/18/99 1:56 pm
The image or text has horizontal white streaks through it.
● Make sure you’ve selected the correct paper type. See “Changing
print settings” on page 2-9 for details.
● Press Menu, 3, 5 to print a Self Test Report to verify the problem.
● If any lines are missing from the Self Test patterns, press Menu,
7, 1 to clean the print cartridges.
● Confirm results by printing another Self Test Report.
OCR or other bonus software is not installed.
Put the HP OfficeJet CD-ROM into the CD-ROM drive. The
installer screen will appear.
On the right side of the installer screen, select the bonus software
you want to install.
Follow the prompts on the screen.
Copies or scanned images have vertical streaks or lines.
● If you’re using a scan/copy sleeve, be sure it’s clean and not
scratched or worn.
● The scanner glass (and the white strip above it) may need to be
cleaned:
Unplug the HP OfficeJet.
Important: Use extreme caution to avoid scratching the glass.
Scanner glass: Open the front panel cover. Look
inside for a glass strip about 9 inches (23 cm) long.
Apply a solution of 3 parts isopropyl alcohol per one
part tap water to a soft, lint-free cloth (such as
polyester). Squeeze out excess moisture (do not get
liquid inside the product) and gently wipe the scanner
glass clean.
White strip: Clean the white strip above the scanner
glass in the same way.
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