HP Officejet J5740 All-in-One Printer User Manual
Page 144
Cause: The Paper Type copy or print setting is incorrect.
Solution: Change the Paper Type setting to match the type of paper loaded in the
input tray.
To set the paper type for copies
1.
In the Copy area, press Menu repeatedly until Paper Type appears.
2.
Press until the appropriate paper type appears.
3.
Press Start Copy Black or Start Copy Color.
To set the paper type for printing
1.
Make sure you have paper loaded in the input tray.
2.
On the File menu in your software application, click Print.
3.
Make sure the HP All-in-One is the selected printer.
4.
Click the button that opens the Properties dialog box.
Depending on your software application, this button might be called
Properties, Options, Printer Setup, Printer, or Preferences.
5.
Click the Paper/Quality tab.
6.
In the Type is list, click the type of paper loaded in the input tray.
Cause: The print or copy quality setting on the HP All-in-One is set too low.
Solution: Check the quality setting. Use a higher quality setting to increase the
amount of ink used for printing or copying.
To change the print speed or quality
1.
Make sure you have paper loaded in the input tray.
2.
On the File menu in your software application, click Print.
3.
Make sure the HP All-in-One is the selected printer.
4.
Click the button that opens the Properties dialog box.
Depending on your software application, this button might be called
Properties, Options, Printer Setup, Printer, or Preferences.
5.
Click the Paper/Quality tab.
6.
In the Type is list, click the type of paper loaded in the input tray.
7.
In the Print quality area, select the appropriate quality setting for your project.
To change the copy quality
1.
Make sure you have paper loaded in the input tray.
2.
Load your original print side down on the right front corner of the glass or print
side up in the document feeder tray.
If you use the document feeder tray, place the pages so that the top edge of the
document goes in first.
3.
In the Copy area, press Quality until the appropriate quality setting is lit.
4.
Press Start Copy Black or Start Copy Color.
Cause: You are printing on the wrong side of the paper.
Chapter 12
142
Troubleshooting