HP Officejet J5740 All-in-One Printer - Manual (Page 205)

Parts of a fax I received are cut off
Cause: The sending fax machine has a problem.
Solution: Check with the sender to see if the sending fax machine is having
problems.
Cause: The fax originated on a larger paper size, such as legal, and the Automatic
Reduction option is turned off.
Solution: You can print the fax on legal-size paper or you can set the Automatic
Reduction feature to reduce the image so, if possible, it fits on one page.
To print the fax on legal paper
1. Load legal paper in the input tray.
2. Change the paper size for received faxes to legal.
3. Turn off Automatic Reduction.
Cause: The paper-width guide is not positioned correctly.
Solution: Make sure you have paper loaded correctly.
To load full-size paper
1. Remove the output tray.
2. Slide the paper-width guide to its outermost position.
Fax troubleshooting 203